Consultations

Find answers to your questions about our services and how to prepare for your consult at home, in office, or virtually.

Step 1 - Select

When you access our booking calendar, you will see both an “Insurance” and “Self-Pay” option. If you have been approved with an in-network company, you’ll select “Insurance” and the appropriate consult type. You will select “Initial” consults for our first meeting together. You will select “Follow-up” for continuing consults.

If you are with an out-of-network health insurance, you are considered “Self-Pay” and will select this option. Once your invoice has been paid, we will submit a claim on your behalf for potential reimbursement directly to you from your health insurance provider based on coverage.

Alternatively, you are also welcome to request a Superbill that you can turn into your health insurance company for potential reimbursement.

For self-pay clients, we accept cash, check, Visa, MasterCard, HSA/FSA cards, Discover, and AMEX through SquareUp.

We will issue invoices with an extended due date and payment plans in order to accomodate all families who need care.

If you have health insurance that is Medicaid or any other company not listed in the section below, we will issue you a Superbill for your health insurance company to reimburse you based on coverage.

Here are the companies our network biller currently works with and has a high probability of no out of pocket expense, typically with three consults covered:

  • BCBS PPO
  • Anthem BCBS PPO
  • Cigna PPO
  • United PPO
If you have a policy with one of the listed insurance companies:

Obtain pre-approval for your three visits by following these instructions:

  • Click HERE to visit our biller and check your plan!
  • Select “Yes” for the first question
  • Enter “emBody Lactation” or “McKale Fleming”
  • Fill in the requested personal information
  • Submit your pre-approval, and an email will arrive within 24 hours (usually 2 hours) with your details
  • Once approved, you may book an appointment under “Insurance” in IntakeQ
  • If you were not in network, please book your appointment as “Self-Pay” and a claim can be submitted on your behalf

Thank you for trusting us with your care! In preparation for your consultation, please read the information offered on this page and make sure you’ve filled out any forms sent to you via your client portal. Check your email or text for the notifications! You can use the secure messaging feature on your portal if you have any questions concerning your forms.

This is a private practice office. For your visit with us, we want you to get the most out of our time together.

  • Please refrain from bringing young children snacks and drinks inside that are dyed or messy. 
  • If you are supplementing, please bring a feeding bottle with you.
  • Please try to limit those accompanying you to two support person(s).

During this unique time, we also have certain procedures to avoid the spread of COVID-19. We ask that anyone who is experiencing symptoms of illness please cancel their appointment and reschedule for a future time.

  • Upon arrival, you will be asked to sanitize your hands.
  • Your practitioner will be wearing a mask and will use gloves when in contact with you or your baby.

We ask that you provide us with a 12 hour notice if you will not be able to keep your appointment time. Any appointment cancelled within two hours of the scheduled time is subject to the cancellation fee of $50 if made more than 24 hours in advance.

Step 2 - Prepare

After arriving to your home, we’ll chat about any challenges, issues, or concerns you are having regarding yourself or your baby. We will review the health history form and go over any additional information needed. Please note, there is no special cleaning or tidying up necessary! We do ask pets that can be aggressive towards visitors be put in a separate space for a safe environment.

For a competent and comprehensive assessment, the lactation consultant will observe active breastfeeding/pumping/bottle feeding. An infant scale will be used for a breastfeeding session to perform a weighted feeding, which allows us to see the milk transfer amount from the feeding session.

Following the appointment, a summary report will be sent to the attending pediatrician for consistent care. Before leaving, our next appointment follow-up will be discussed and planned.

Constant communication is included in your fee, so always reach out if there is a question or a concern!

When you arrive at our office location, there is a designated parking space for you. There is only one client in the building at the consult time for optimal privacy and comfort. Please bring a support partner if small children are accompanying you.

For a competent and comprehensive assessment, the lactation consultant will observe active breastfeeding/pumping/bottle feeding. An infant scale will be used for a breastfeeding session to perform a weighted feeding, which allows us to see the milk transfer amount from the feeding. You are welcome to bring any tools or breast pumps to the consult for sizing and instruction.

Following the appointment, a summary report will be sent to the attending pediatrician for consistent care. Before leaving, our next appointment follow-up will be discussed and planned.

Constant communication is included in your fee, so always reach out if there is a question or a concern!

Virtual consults are a convenient and socially distanced way to address common concerns and challenges. If there are more advanced challenges we identify in the consult, you’ll be recommended to follow-up with an in-person visit. If you are not local, recommendations can be offered for a nearby, qualified IBCLC.

There are no special preparations needed prior to the consult. I may ask for video(s) and/or photos to help me understand a clear and full picture. I will possibly ask for visual examples on tools you are using such as nipple shields, pumped milk or formula, bottle, breast pumps, etc.

A laptop/computer with a webcam is required for virtual consults. A support partner present to help with positioning or other children can be very helpful!

We comply with all HIPAA regulations, so all charting, messaging and video consulting is done through a secure, HIPAA compliant account.

Following the appointment, a summary report will be sent to the attending pediatrician for consistent care. Before leaving, our next appointment follow-up will be discussed and planned.

Constant communication is included in your fee, so always reach out if there is a question or a concern!

Step 3 - Book & Breathe

Fertility & Prenatal Planning

Get the jump on your family's health and give your baby the best foundation to grow with.

➡ Assess possible future breastfeeding obstacles
➡ Parental dietary health assessment
➡ Address nutrient deficiencies for infertility support
➡ Feel prepared & confident in yourself

Infant Feeding & Manual Therapy

Breastfeeding can feel anything but natural when you are stressed and struggling! Toss out your anxieties and bring in the professional.

➡ Assess breastfeeding & infant feeding (breast & bottle both welcome!)
➡ Address muscular & frenulum restrictions
➡ Pre & post frenectomy therapy
➡ Gain knowledge to feel in control

Back to Work & Toddler Feeding

Make the transition back to the workforce easier with a feeding plan! Learn more about baby-led weaning.

➡ Goal and schedule planning for work/life balance
➡ Introduction to solid foods for allergy tolerance
➡ Address picky eating & dietary habits
➡ Pump instruction & flange sizing
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