Find answers to your questions about our services and how to prepare for your consult at home, in office, or virtually.
Step 1 - Select
When you access our booking calendar, you will see both an “Insurance” and “Self-Pay” option. If you have been approved with an in-network company, you’ll select “Insurance” and the appropriate consult type. You will select “Initial” consults for our first meeting together. You will select “Follow-up” for continuing consults.
If you are with an out-of-network health insurance, you are considered “Self-Pay” and will select this option. Once your invoice has been paid, we can submit an out of network claim on your behalf for potential reimbursement from your health insurance provider based on coverage.
Alternatively, you are also welcome to request a Superbill that you can turn into your health insurance company for potential reimbursement after the full amount has been paid.
For self-pay clients, we accept cash, check, Visa, MasterCard, HSA/FSA cards, Discover, and AMEX through SquareUp.
We will issue invoices with an extended due date and payment plans in order to accomodate all families who need care.
Here are the companies our network biller currently works with and has a high probability of no out of pocket expense, typically with three consults covered:
- BCBS PPO
- Anthem BCBS PPO
- Cigna PPO
- United PPO
If you have a policy with one of the listed insurance companies:
Obtain pre-approval for your three visits by following these instructions:
- Click HERE to visit our biller and check your plan!
- Select “Yes” for the first question
- Enter “emBody Lactation” or “McKale Fleming”
- Fill in the requested personal information
- Submit your pre-approval, and an email will arrive within 24 hours (usually 2 hours) with your details
- Once approved, you may book an appointment under “Insurance” in IntakeQ
- If you were not in network, please book your appointment as “Self-Pay” and a claim can be submitted on your behalf
If your health insurance company is not in network with us, we will submit an out of network claim for you. Reimbursement is dependent upon several factors such as coverage, deductibles and consult type.
Thank you for trusting us with your care! In preparation for your consultation, please read the information offered on this page and make sure you’ve filled out any forms sent to you via your client portal. Forms must be submitted prior to your appointment for the provider to review. Check your email or text for the notifications! You can use the secure messaging feature on your portal if you have any questions concerning your forms.
This is a private practice office. For your visit with us, we want you to get the most out of our time together.
- Please refrain from bringing young children snacks and drinks inside that are dyed or messy.
- If you are supplementing, please bring a feeding bottle with you.
- Please try to limit those accompanying you to two support person(s).
During this unique time, we also have certain procedures to avoid the spread of COVID-19. We ask that anyone who is experiencing symptoms of illness please cancel their appointment and reschedule for a future time.
- Upon arrival, you will be asked to sanitize your hands.
- Your practitioner will be wearing a mask and will use gloves when in contact with you or your baby.
We ask that you provide us with a 12 hour notice if you will not be able to keep your appointment time. Any appointment cancelled within two hours of the scheduled time is subject to the cancellation fee of $50 if made more than 24 hours in advance.
Step 2 - Prepare
After arriving to your home, we’ll chat about any challenges, issues, or concerns you are having regarding yourself or your baby. We will review the health history form and go over any additional information needed. Please note, there is no special cleaning or tidying up necessary! We do ask pets that can be aggressive towards visitors be put in a separate space for a safe environment.
For a competent and comprehensive assessment, the lactation consultant will observe active breastfeeding/pumping/bottle feeding. An infant scale will be used for a breastfeeding session to perform a weighted feeding, which allows us to see the milk transfer amount from the feeding session.
Following the appointment, a summary report will be sent to the attending pediatrician for consistent care. Before leaving, our next appointment follow-up will be discussed and planned.
Constant communication is included in your fee, so always reach out if there is a question or a concern!
Step 3 - Book & Breathe
Fertility & Prenatal Planning
➡ Assess possible future breastfeeding obstacles
➡ Parental dietary health assessment
➡ Address nutrient deficiencies for infertility support
➡ Feel prepared & confident in yourself
Infant Feeding & Manual Therapy
➡ Assess breastfeeding & infant feeding (breast & bottle both welcome!)
➡ Address muscular & frenulum restrictions
➡ Pre & post frenectomy therapy
➡ Gain knowledge to feel in control
Back to Work & Toddler Feeding
➡ Goal and schedule planning for work/life balance
➡ Introduction to solid foods for allergy tolerance
➡ Address picky eating & dietary habits
➡ Pump instruction & flange sizing